FINANCIAL SERVICES FIRM |
A leading Finance, Accounting and Human Resource business process outsourcing
(BPO) company that provides outsourced payroll and other finance related services. With over 300 finance
and accounting professionals,the company handles 80,000 payroll and 40,000 accounts
payable transactions monthly for its customer list of over 400 prominent local and multinational clients. |
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Services rendered:
 Network assessment
Security assessment with focus on Sarbanes-Oxley requirements
Software applications architecture review
Results / Benefits:
Identified network bottlenecks and developed revised design
Identified security gaps in ICT setup and identified critical vulnerabilities in production servers
Identified bottlenecks in application architecture to solve scalability issues
Identified options for disaster recovery and business continuity strategies
Deployed network and system monitoring tools. |
LARGE GOVERNMENT ORGANISATION |
A government entity responsible for the social security benefits of more than 22 million privately employed individuals. The organisation has over 4,000 employees in over 160 locations linked via an extensive nationwide wide area network. |
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Services rendered:
Network assessment
Security assessment
Review of IT organisational structure
Results / Benefits:
Identified network design issues and other areas for improvement including IP
address setup; recommended alternative design options
Identified security gaps in ICT setup and identified critical vulnerabilities in
production servers
Identified possible changes in the organisational structure and scope of responsibilities of departments for better efficiency and better governance
Preparation of actionable short, medium and long term road map of IT projects.
|
INBOUND / OUTBOUND CALL CENTER |
A call center with a capacity of 1,000+ seats servicing the North American market. The company specialises in outbound services such client generation, telemarketing and sales, appointment setting and surveys. It also provides high quality inbound services that include customer service, technical support, booking and reservations including campaigns that require PCI DSS compliance. |
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Services rendered:
Network assessment
Vulnerability assessment vis-à-vis PCI DSS requirements
Software applications architecture review and development
Results / Benefits:
Improved converged voice and data network architecture
Reduction of production servers from 100+ by more than 70% using server
consolidation and virtualization technologies.
Solved run-time issues with internally developed CRM applications resulting in the drastic reduction of disruptions to operations.
Development of CDR application/system to allow for management review of
extensive voice traffic volume and peering with multiple telecom providers.
|
INTERNATIONAL DESIGN FIRM |
A computer-aided design (CAD) company that
is part of one of the world's leading design and consulting firm providing
planning, civil engineering, landscape architecture, and environmental
consulting services. With over 300 CAD operators, the company has 8
terabytes of sensitive data from doing 16,000 projects in 70 countries over
the past 10 years. |
|
Services rendered:
Network
assessment Security
assessment
Results / Benefits:
Improved company network / system design; and more efficient use of existing ICT resources
Consolidated server and storage infrastructure
allowing for easier management, security and backup of 8-Terabytes of
critical company data.
Deployment of necessary security tools including company-wide anti-virus solution; and addressed critical vulnerability findings across server farm.
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MONEY REMITTANCE SERVICE FIRM |
The company has developed the trust and
confidence of people from the USA, South America, Asia Pacific and Europe
through its 24 hour delivery commitment of cash remittance. Driver by
its vision to be the world's leading service provider of money remittances,
it has grown to include 15 branches in the Philippines, 7 international
subsidiaries and over 400 agents worldwide. |
|
Services rendered:
Software development services
Network / server setup and maintenance
Results / Benefits:
Development and deployment of core company application used in WDS' primary business of cash remittance
Continuing maintenance support for application requirements
Design and deployment of the company's LAN and WAN infrastructure
|
INTERNET SERVICE PROVIDER |
A metropolitan Internet Service Provider
(ISP) which operates extensive Gigabit networks covering three major
business districts. The company provides Internet connectivity;
server/web hosting and colocation; and voice over IP (VoIP) related
services. |
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Services rendered:
Security
assessment
Network
assessment
Results / Benefits:
Identified
and addressed major security gaps
Improved
overall design of service provider WAN and MAN for better performance and
reliability |
|
GLOBAL DEVELOPMENT BANK |
An international development bank owned by
67 countries. The organisation handles billions of dollars of aid and
development projects. It relies on a very large server farm running
using a variety of platforms including but not limited to Windows, Linux,
Unix and mainframes with Oracle as the primary RDBMS. |
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Services rendered:
Security
baselining and verification framework development Vulnerability
assessment (Gap analysis) Results / Benefits:
Development
of security baselines and verification frameworks for Linux, Unix, Windows
and Oracle systems Gap
analysis of sampling of company's production systems |
